Omnichannel Chat & Call Center
Manage your WhatsApp, chat, telephone calls and communications in an all-in-one solution to automate your business
Businesses who receive high inbound ticketing or customer service requests can have their website and emails act as customer service entry points. These data points are funneled to Qontak CRM to create 360 customer profiles where customer service representatives can manage, track and solve ticketing complaints.
Powerful ticketing reports and analytics are built to enable higher quality and efficient customer service to boost client retention and satisfaction.