Omnichannel Chat & Call Center
Manage your WhatsApp, chat, telephone calls and communications in an all-in-one solution to automate your business
Agencies and businesses who receive high inbound inquiries or data have their website and forms managed and built by Qontak. Inbound data is automatically categorized and stored in our CRM engine and source tracking is detected using UTM to determine source of traffic inbound.
Using a round robin distribution system, Qontak enables inbound inquiries to automatically be distributed and assigned to team members to follow up - eliminating any manual follow up and assign related work.