Omnichannel Chat & Call Center
Manage your WhatsApp, chat, telephone calls and communications in an all-in-one solution to automate your business
Resources
Solutions
Omnichannel Chat & Call Center
Manage your WhatsApp, chat, telephone calls and communications in an all-in-one solution to automate your business
Sales CRM Application
Track your sales teams, KPIs, activities and stores in a unified technology platform to rapidly boost growth
Customer Service CRM Application
Manage your customer service with a customizable ticketing system and dashboard to meet your business process flow
Resources
As manufacturers enter a digital age, e-commerce portals enable cost savings, efficiencies and growth. Qontak provides e-commerce platforms powered by our CRM engine to enable our clients’ customers to order directly through a whitelabeled e-commerce portal. Track your customers and distributors’ end customers to build transparency.
- Purchase / sales orders or repeat orders are directly ordered from whitelabeled e-commerce portals to our CRM engine which produce powerful analytics
- Qontak CRM sends orders to existing ERP systems and remind key stakeholders to follow up
- Qontak CRM automates any documentation and process flow management
- Eliminate manual entry work and build on automation
