Flexible Pricing Plan that Suits Your Business' Needs

Omnichannel Chat

Basic Service

Have

Chat Channels

All icon
Have

Chat Panel Technology

Have

WhatsApp Broadcast System

Have

WhatsApp Verified Green Tick Registration

Have

Sales CRM Tools

Have

Customer Service Ticketing Tools

Have

Analytics Dashboard

Have

Auto Agent Allocation

Have

Custom Agent Allocation

Have

Chat Bot

Have

Open API

Have

Training & Support

Starter

749K

/month

Try Now
Have

Basic Service

Have

1000 Monthly Active Visitor

Have

5 Number of Agents

Pro

1499K

/month

Try Now
Have

Basic Service

Have

3000 Monthly Active Visitor

Have

10 Number of Agents

Business

3499K

/month

Try Now
Have

Basic Service

Have

10000 Monthly Active Visitor

Have

15 Number of Agents

Have

Dedicated Support and Training

Enterprise

Try Now
Have

Basic Service

Have

Monthly Active Visitor up to unlimited

Have

Number of Agents up to unlimited

Have

Enteprise Support

Monthly Conversation Credit (MCC)

Monthly Active Visitor

Number of Agents

Chat Channels

Chat Panel Technology

WhatsApp Broadcast System

WhatsApp Verified Green Tick Registration

Sales CRM Tools

Customer Service Ticketing Tools

Analytics Dashboard

Auto Agent Allocation

Custom Agent Allocation

Chat Bot

Open API

Training & Support

Starter

749K

/month

Try Now

1000

1000

5

All icon
Have
Have
Have
Have
Have
Have
Have

Optional

Optional

Have

Basic Support

Pro

1499K

/month

Try Now

1500

3000

10

All icon
Have
Have
Have
Have
Have
Have
Have

Optional

Optional

Have

Basic Support

Business

3499K

/month

Try Now

3000

10000

15

All icon
Have
Have
Have
Have
Have
Have
Have

Optional

Optional

Have

Dedicated Support

Enterprise

Contact Sales

Starting at 5000

Starting at 20000

Up to Unlimited

All icon
Have
Have
Have
Have
Have
Have
Have

Optional

Optional

Have

Dedicated Enterprise Support

Pricing Image Pricing Image

Chat Bot Integration

Basic

499K

/month

Try Now
Have

10 Number of FAQs

Have

Custom Agent Allocation

Have

Hybrid Agent & Chatbot Handling

Have

Artificial Intelligence

Premium

749K

/month

Try Now
Have

20 Number of FAQs

Have

Custom Agent Allocation

Have

Hybrid Agent & Chatbot Handling

Have

Artificial Intelligence

Advance

Start From

1299K

/month

Try Now
Have

20 > Number of FAQs

Have

Custom Agent Allocation

Have

Hybrid Agent & Chatbot Handling

Have

Artificial Intelligence

Have

API Integration

Number of FAQs

Custom Agent Allocation

Hybrid Agent & Chatbot Handling

Artificial Intelligence

API Integration

Basic

499K

/month

Try Now

10

Have
Have
Have
Dont have

Premium

749K

/month

Try Now

20

Have
Have
Have
Dont have

Advance

Start From

1299K

/month

Try Now

> 20

Have
Have
Have
Have

Additional Pricing

Frequently Ask Question

What is the difference between WhatsApp Business and Official WhatsApp Business (WhatsApp Business API)?

WhatsApp Business can be downloaded freely through Playstore/Apple Store. Official WhatsApp Business (WhatsApp Business API) can only be acquired through Official WhatsApp & Instagram Partner like Qontak.com.

There are numerous features that are avaiable only on Official WhatsApp Business, such as unlimited blast messages, verified WhatsApp green tick, chatbot, and others. For detailed click here.

How can I get the Official WhatsApp Business?

You can register with Qontak.com and our team will upgrade your number to Official WhatsApp Business.

What needs to be prepared to register for WhatsApp Business API?

There are several things you need to prepare for the WhatsApp Business API registration process, namely:

1. Facebook Business Manager account

2. Business Legality documents such as SIUP, TDP, NIB, etc.

3. Website and business email

How long does the WhatsApp Business API registration process take?

Usually the registration process takes up to 5-7 working days. There are 2 stages in the process, that is:

1. Verification of Facebook Business Manager account (2-5 days)

2. Official WhatsApp Business display name and number approval (2-3 days)

Can all businesses use WhatsApp Business API?

No. Unfortunately, there are some industries that are not eligible for Official WhatsApp Business. You can check whether your business is eligible or not, click here.

How many WhatsApp blast message can I send per day?

You can send as many messages as you want per day, as there are no limit. However, your messages need to comply the rules and be approved by WhatsApp before you are able to send them.

Customer Relationship Management Software

Business

249K

user/month

Try Now
Have

Contact, Company, Deal & Ticket, and Tasks Management

Have

System Customization

Have

KPI System Customization

Have

Offline GPS System

Have

Email Integration

Have

Mobile Apps (iOS & Android)

Have

User Permission Access Control

Have

Open API Access

Have

Analytics and Reports Dashboard

Have

Customer Training and Support

Pro

499K

user/month

Try Now
Have

Business Package

Have

Complex Integration

Have

Business Intelligence Dashboard Add-On

Have

Workflow Automation

Enterprise

Contact Sales
Have

Pro Package

Have

Advanced System Customization

Have

Dedicated Customer Support

Have

White Labeled Solution

Contact, Company, Deal & Ticket, and Tasks Management

System Customization

KPI System Customization

Offline GPS System

Email Integration

Mobile Apps (iOS & Android)

User Permission Access Control

Open API Access

Analytics and Reports Dashboard

Customer Training and Support

Complex Integration

Business Intelligence Dashboard Add-On

Workflow Automation

Advanced System Customization

Dedicated Customer Support

White Labeled Solution

Business

249K

user/month

Try Now
Have
Have
Have
Have
Have
Have
Have
Have
Have
Have
Dont have
Dont have
Dont have
Dont have
Dont have
Dont have

Pro

499K

user/month

Try Now
Have
Have
Have
Have
Have
Have
Have
Have
Have
Have
Have
Have
Have
Dont have
Dont have
Dont have

Enterprise

Pricing Image Pricing Image

Frequently Ask Question

Can I try a free account before deciding to subscribe?

Yes. You can get a free account for 14 days to explore the functions and advantages of Qontak.com CRM

Who is suitable to use Qontak.com CRM?

All businesses and industries are suitable for using Qontak.com CRM. Equipped with powerful features, Qontak.com CRM can accelerate sales and customer service for your business.

In addition, the offline GPS tracking feature is perfect for those of you who have a field sales team, salesmen, or teams who work in the field.

Is there a special price if the number of users is large enough?

Yes. Qontak.com will provide a discount if your business subscribes to CRM for a large number of users.

Can I integrate my existing system in my business with Qontak.com CRM?

Yes. Qontak.com CRM is an open API CRM software, therefore you can integrate your existing system to our CRM.

Cloud IP PBX Software

Outbound Call Center Agent

75K

/user/month

Try Now

Advanced Dashboard & Call Center Features*

Supervisor

600K

/user/month

Agent

200K

/user/month

Try Now

Call Recording / Unlimited Storage / Encryption

125K

/user/month

Try Now

Inbound Concurrent Calls

2 Calls

100K

/month

5 Calls

200K

/month

10 Calls

400K

/month

30 Calls

800K

/month

Try Now

Indonesia Number

100K

/month

Outbound

11

/second

Inbound

Free

Try Now

Outbound Call Center Agent

Advanced Dashboard & Call Center Features*

Call Recording / Unlimited Storage / Encryption

Inbound Concurrent Calls

Indonesia Number

Details

Supervisor

Agent

2 Calls

5 Calls

10 Calls

30 Calls

Outbound

Inbound

Price

75K

/user/month

600K

/user/month

200K

/user/month

125K

/user/month

100K

/month

200K

/month

400K

/month

800K

/month

100K

/month

11

/second

Free

*IVR (Agent Routing), Call Spy, Call Barge, Dashboard, Wallboard, Agent Availability

Pricing Image Pricing Image

Frequently Asked Question

Can I install the application on my device?

Yes. Qontak.com's Cloud IP PBX is a cloud-based phone so you can access all of its applications via the web with an internet connection. You also only need to download the application to make calls either on a laptop / PC / cellphone.

Can I make my own interactive voice responses flow?

Yes. You can create an Interactive Voice Response flow according to your needs and desires. If you don't have an idea yet, our Consultants can help direct the process.

Can I choose a phone number for my call center?

Yes. You can choose what number you want to use for your call center. You can also choose a premium number provided by an Indonesian provider.

Can I download phone recordings made by my Agent?

Yes. As a Supervisor, you can access and download phone records made by your Agent.