One stop solution for marketing, sales and your customer management

Elevate your growing business with an effortless solution to boost sales through omnichannel excellence.

Unlock affordable packages tailored for small and medium businesses, paving the way for seamless success.

Rp 749,000 /month
    Account Verification
    • WhatsApp verified badge support *
    • WhatsApp masking account
    Agent Productivity
    • 5 agents quota
    • Automated agent allocation
    • Autosave conversation history
    • Customizable messaging template
    • Automated reply scheduling
    WhatsApp Business Optimization
    • 1000 WhatsApp Conversation Credit
    • 1,000 MAU
    • WhatsApp Balance Credit
    Artificial Intelligence (Airene)
    • Reply prompt paraphrasing
    • Expand messaging
    • Automated agent conversation summary
    • Client sentiment identification
    Aftersales Services
    • Multichannel customer support
    • Knowledge Center Pedia
    • Community & Empowerment Program
    Campaign Optimization
    • Message personalization
    • Unlimited message blast
    Contact Management
    • Contact autosave
    • Profile personalization
    Report Management
    • Agent performance reporting
    • Customer satisfaction survey
    • Messaging activity report
    Omnichannel Configuration
    • Instagram
    • Facebook
    • WhatsApp
    • Line
    • X (Twitter)
    • Gmail
    • Telegram

Embark on a holistic journey for businesses aspiring to enhance customer experiences through omnichannel mastery.

Tailored features and services cater to the unique needs of both business and operational excellence.

Rp 1,499,000 /month
    Account Verification
    • WhatsApp verified badge support *
    • WhatsApp masking account
    Agent Productivity
    • 10 agents Quota
    • Automated agent allocation
    • Conversation history autosave
    • Customizable massaging template
    • Scheduled automated reply
    WhatsApp Business Optimization
    • 1,000 WhatsApp Conversation Credit
    • 3,000 MAU
    • WhatsApp Balance Credit worth IDR 175,000
    Artificial Intelligence (Airene)
    • Message paraphrasing
    • Expand messaging
    • Automated agent conversation summary
    • Customer sentiment identification
    Aftersales Services
    • Multichannel customer support
    • Knowledge Center Pedia
    • Community & Empowerment Program
    Campaign Optimization
    • Message personalization
    • Unlimited message blast
    Contact management
    • Contact autosave
    • Profil personalization
    Report management
    • Agent performance
    • Customer satisfaction survey
    • Message activity
    Omnichannel Configuration
    • Instagram
    • Facebook
    • WhatsApp
    • Line
    • X (Twitter)
    • Gmail
    • Telegram

Unleash the power of scalability for enterprises in search of a more intricate omnichannel system.

Dive into customized features and services meticulously crafted to meet the unique demands of both business and operations.

Rp 3,499,000 /month
    Account Verification
    • WhatsApp verified badge support *
    • WhatsApp masking account
    Agent Productivity
    • 15 agents Quota
    • Automated agent allocation
    • Conversation history autosave
    • Customizable massaging template
    • Scheduled automated reply
    WhatsApp Business Optimization
    • 1,000 WhatsApp Conversation Credit
    • 10,000 MAU
    • WhatsApp Balance Credit worth IDR 700,000
    Artificial Intelligence (Airene)
    • Message paraphrasing
    • Expand messaging
    • Automated agent conversation summary
    • Customer sentiment identification
    Aftersales Services
    • Multichannel customer support
    • Knowledge Center Pedia
    • Community & Empowerment Program
    Campaign Optimization
    • Message personalization
    • Unlimited message blast
    Contact management
    • Contact autosave
    • Profil personalization
    Report management
    • Agent performance
    • Customer satisfaction survey
    • Message activity
    Omnichannel Configuration
    • Instagram
    • Facebook
    • WhatsApp
    • Line
    • X (Twitter)
    • Gmail
    • Telegram

Ignite your global enterprise with a comprehensive omnichannel solution.

Immerse yourself in tailored features and services designed to meet the intricate demands of both business and complex operations.

Start free consultation
    Account Verification
    • WhatsApp verified badge support *
    • WhatsApp masking account
    Agent Productivity
    • Unlimited agents Quota
    • Automated agent allocation
    • Conversation history autosave
    • Customizable massaging template
    • Scheduled automated reply
    WhatsApp Business Optimization
    • 1,000 WhatsApp Conversation Credit
    • 20,000+ MAU
    • WhatsApp Balance Credit worth IDR 700,000
    Artificial Intelligence (Airene)
    • Message paraphrasing
    • Expand messaging
    • Automated agent conversation summary
    • Customer sentiment identification
    Aftersales Services
    • Multichannel customer support
    • Knowledge Center Pedia
    • Community & Empowerment Program
    Campaign Optimization
    • Message personalization
    • Unlimited message blast
    Contact management
    • Contact autosave
    • Profil personalization
    Report management
    • Agent performance
    • Customer satisfaction survey
    • Message activity
    Omnichannel Configuration
    • Instagram
    • Facebook
    • WhatsApp
    • Line
    • X (Twitter)
    • Gmail
    • Telegram

Embark on a scalable solution designed for companies venturing into the realm of CRM systems.

Explore features and services tailored to the specific needs of both business and operational requirements.

Rp 249,000 /month
    Field & Data Management
    • Contact profiling
    • Company profiling
    • Deal management
    • Ticketing management
    • Task management
    Report Management
    • Dashboard Analysis
    • Automated reporting
    Accessibility
    • Mobile Application (iOS & Android)
    • Access control
    • Approval layer
    • Flexible system configuration
    • Automated work flow
    Aftersales Services
    • Multichannel customer support
    • Knowledge Center Pedia
    • Community & Empowerment Program
    • Dedicated customer support
    API & Integrasi
    • Complex integration use-case with your existing system

Elevate your global enterprise with a comprehensive CRM solution, a key to seamless customer relationship management.

Unlock tailored features and services, finely tuned to meet the intricate demands of both business and complex operations.

Start free consultation
    Field & Data Management
    • Contact profiling
    • Company profiling
    • Deal management
    • Ticketing management
    • Task management
    Report Management
    • Dashboard Analysis
    • Automated reporting
    Accessibility
    • Mobile Application (iOS & Android)
    • Access control
    • Approval layer
    • Flexible system configuration
    • Automated work flow
    Aftersales Services
    • Multichannel customer support
    • Knowledge Center Pedia
    • Community & Empowerment Program
    • Dedicated customer support
    API & Integrasi
    • Complex integration use-case with your existing system
Other offerings

Personalize your business needs
with special add-on and bundle

Add-ons

Enhance the optimization of your sales, marketing, and customer support management with a myriad of additional features and services.

AI-based Chatbot

Revolutionize the way your business interacts with customers. Smarter and more engaging!

Starting from Rp 500,000 /month

  • FAQ management for 20+
  • Customization of agent allocation
  • Hybrid handling of agents & bots
  • AI NLP (Natural Language Processing)
  • API Integration

Boost your business performance with the addition of agents!

Rp 250,000 /agent/month

Expand your business reach with WhatsApp Blast Outbound!

Minimum top-up Rp 1,000,000

  • Marketing (Rp 596,33 /session)
  • Utility (Rp 295,32 /session)
  • Authentication (Rp 438,00 /session)

Centralize customer comments and DMs on your Instagram posts for streamlined communication and engagement management.

Rp 300,000 /month

Boost your Monthly Unique Visitor quota with a convenient top-up!

Rp 300,000 /500 Monthly Unique Visitor

Personalize your reports according to your business needs, no more hassle with manual adjustments in Microsoft Excel.

Dashboard Plan:

Rp 1,500,000/month

  • Each dashboard can accommodate a maximum of 10 reports/widgets.

Report/Widget:

Rp 200,000/month

Bundle offers

Unlock a seamless integration of products with a bundled package designed just for you.

Agent courses and certification

Supercharge your team’s productivity with a diverse array of course options and certifications!

This bundled offer is applicable to all packages and subscription types of Mekari Qontak.

Pro Package + Mekari University

  • FAQ Management for up to 20+
  • Customized Agent Allocation
  • Hybrid Handling of Agents & Bots
  • AI NLP (Natural Language Processing)
  • API Integration

Business Package + Mekari University:

  • Receive 50 free course vouchers at Mekari University
  • Valued up to IDR 10 Million Rupiah
  • Applicable to all courses

Feel free to consult with our team for the purchase of software with a comprehensive user assistance package.

Versatile support to fuel the growth of businesses across various industries

Selleri enhances speed in resolving issues optimally

“A 5% increase in active users on Selleri.id after implementing an educational campaign through WhatsApp and other channels.”

Favorite features
Omnichannel
WhatsApp API
Najmuddin Husein
Co-Founder Selleri

Biteship's customer service agents are 20% more productive with Mekari Qontak

“Previously, each agent could respond to around 100 inquiries per day, and now, it’s recorded that they can handle more than 120 questions every day per agent.”

Favorite features
Customer Service
Omnichannel Configuration
Biteship
Yuda Faisal Putra
Operation Excellence Manager

Prasetiya Mulya's communication efficiency has increased by up to 100%

“Previously, it could take 10 minutes for one person. Now, it’s done in just 5 minutes because they only ask questions that the chatbot can’t answer.”

Favorite features
Omnichannel
WhatsApp API
Chatbot
Prasetiya Mulya Cover Artikel
Yudhistira Victoria
Admissions Manager

Pasarnow boosts sales by 10% through Omnichannel CRM

“A 10% increase in active users within the Pasarnow app following an educational campaign through WhatsApp and other channels.”

Favorite features
Omnichannel
WhatsApp API
CRM
Cindy Ozzie
Co-Founder PasarNow

Laukita experiences a 55% increase in orders thanks to effective customer service

“Now, customers are happier as inquiries are promptly addressed and guided by the Chatbot. Only when necessary, the customer service team steps in to greet and assist the customers.”

Favorite features
CRM
WhatsApp API
Omnichannel
Chitra Febrimawarni
Customer Service Manager

How does Mekari Qontak's pricing scalable for businesses?

We offer flexible pricing packages to meet various business needs, ranging from the Starter package to the Enterprise package. Our packages are categorized based on your operational scale and the features you require.

For more information on pricing, feel free to consult with our team for a complimentary session.

What sets Mekari Qontak apart from other Omnichannel and CRM solutions?

Mekari Qontak stands out with its approach to omnichannel CRM, combining traditional CRM features with a robust Chatpanel, Chatbot capabilities, and intelligent integrations.

This unique combination makes it easier for you to manage a more holistic and automated customer interaction management.

Certainly! We offer a free trial period so you can experience all the capabilities of Mekari Qontak before making a commitment. Sign up for a free trial or consult with our team for a complimentary session.

No, we believe in transparency. There are no additional hidden fees or setup costs associated with our standard pricing packages. You only pay for the package you choose.

Yes, you can upgrade your package anytime. If your business needs a larger package and you want to upgrade, you can contact our Support team for assistance.

We take data security and user privacy seriously. Mekari Qontak employs industry-standard security protocols, encryption, and access controls to ensure the confidentiality and integrity of your data. For more information, refer to our Security Policy and Privacy Policy.

Mekari Qontak is designed for easy integration. We provide clear documentation and support to help you integrate with various systems and applications, including artificial intelligence (AI) and natural language processing (NLP) applications.

Yes, Mekari Qontak is designed to be accessible from various mobile devices, including phones and tablets. We offer a responsive interface for a seamless experience across different screen sizes.

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