Omnichannel Communications

Chat with Your Customers Across Any Channel

Omnichannel Communications System

Fulfill Every Communicate Channel Needed

Whether you are working on chat, call center or social media – leverage channels like WhatsApp, Facebook Messenger, Line, Telephone, Email and more - all in a unified platform. Never miss any communication with a single dashboard.

Agent Routing System

Assign Conversations Easily to Your Team

Set customized agent routing systems to assign chat automatically according to the way that you need. Leverage round robin, first-come-first-serve and custom routing formulas to easily automate your business.

Advanced Reporting Dashboard

Build Powerful Analytics to Boost Productivity

Measure productivity with ‘first response time’ KPI metrics, resolved conversations, and more. Compare productivity against each agent and look at overall organizational performance.

Chat Bot Integrations

Leverage Automation & Artificial Intelligence

Build FAQ chat bots to easily automate easy responses and facilitate commerce. Or build more powerful Artificial Intelligence chat bots to automate entire conversations while adhering to standard operating procedures.

Build Better Customer Experiences Today

Advanced & localized chat solutions that are completely catered to any industry category.

  • Powerful chat, automation and AI technology
  • Integrate omnichannel communications instantly
  • Optimize team productivity immediately

Grow and Automate Your Business Today

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