Omnichannel Chat & Call Center
Manage your WhatsApp, chat, telephone calls and communications in an all-in-one solution to automate your business
Resources
Solutions
Omnichannel Chat & Call Center
Manage your WhatsApp, chat, telephone calls and communications in an all-in-one solution to automate your business
Sales CRM Application
Track your sales teams, KPIs, activities and stores in a unified technology platform to rapidly boost growth
Customer Service CRM Application
Manage your customer service with a customizable ticketing system and dashboard to meet your business process flow
Resources
Click to Call
Easily click to call with local rates that are affordable and transparent. Make calls locally and internationally with ease from within contacts, companies deals or wherever within the platform.
Conversation History
Store and search entire conversation histories and have them logged or recorded for retroactive research. Calls and conversation histories are automatically logged and recorded based on settings.
Phone activity reports
If you’re a sales manager, you’re constantly relying on reports to give you insights into your reps’ performance. Qontak lets you create reports for various activities, including calls. Use phone activity reports to find out the number of outgoing calls made by each sales rep. Getting this data from the sales CRM is particularly invaluable when you’re analyzing the call-to-conversation rates.
